Cancellation Policy – PAVANKUMARWEAVES

At PAVANKUMARWEAVES, we strive to provide our customers with high-quality handloom products and exceptional service. However, we understand that circumstances may require order cancellations. Please review our cancellation policy below:

Order Cancellation by Customer

  1. Before Dispatch:
    • Customers can request a cancellation within 24 hours of placing the order or before the order is dispatched, whichever is earlier.
    • To cancel an order, please contact our customer support team at [email protected] | Ph: 8985766513.
    • A full refund will be processed within 3-5 days if the cancellation request is approved before dispatch.
  2. After Dispatch:
    • Once the order has been shipped, cancellations are not allowed.
    • In such cases, customers may opt for a return or exchange as per our Return & Exchange Policy.

Order Cancellation by PAVANKUMARWEAVES

  1. We reserve the right to cancel an order due to the following reasons:
    • Unavailability of the product.
    • Issues with payment verification.
    • Incorrect or incomplete shipping details.
    • Unforeseen circumstances beyond our control (e.g., natural disasters, logistic delays, etc.).
  2. If we cancel an order, the customer will be notified immediately, and a full refund will be processed within 5-7 business days.

Refund Processing

  • Approved refunds for cancellations will be processed through the original payment method within 5-7 business days.
  • If you do not receive the refund within this period, please contact your bank or payment provider.

For any queries related to order cancellations, feel free to reach out to us at [email protected] 8985766513.

PAVANKUMARWEAVES reserves the right to modify this cancellation policy at any time without prior notice. Please review this policy periodically for updates.